Service

ZEIT Group, founded in 2018, is a company focused on precision optics, semiconductor materials and hightech intelligence equipments. Based on our advantages in precision machining of core and screen, optical detection and coating, ZEIT Group has been providing our customers with complete packages of customized and standardized product solutions.

Concentrated on technological innovations, ZEIT Group has more than 60 domestic patents by 2022 and established very close enterprise-college-research cooperations with institutes, universities and industrial association worldwide. Through innovations, self-owned intellectual properties and building up the key process experimental teams, ZEIT Group has become a development base for incubating high-tech products and a training base for high-end personnels.

      2018                                 70+                                     5+

      Founded                                                           Patents                                           Head office :  Chengdu, P.R.China

                                                                                                                                        Subsidiary :  Suzhou  /  Zhangjiagang, P.R.China

                                                                                                                                               Office ：Xi’an，P.R.China  /  Germany

At ZEIT Group, we solve all your concerns through offering superior customized service, being a trusted partner and providing unmatched technology solutions. Our certified field services engineers provide global support for around-the-clock coverage that keeps your R&D or manufacturing goals on track.

Around The Clock and Around the World Coverage

• Global technical support experts to manage product escalations and solve issues quickly.
• Spare parts coupled with a global footprint, all-weather response and fast delivery.
• Availability of installation and debugging.

Improve and Extend Your Capabilities

• Refurbish and repair programs locally to lower your cost of ownership and decrease turn around times.
• Resource sharing to extend your current business.

Comprehensive Coverage by Best-in-Class Field Service Engineers

• Performance guarantee programs such as guaranteed cost or uptime.
• Production support programs to cover your tool or fleet for any issue with our proactive staffing and parts planning.

COVID-19 Customer Support

Given the difficult circumstances of the global COVID-19 pandemic, we offer our customers new, remote support capabilities. As an essential manufacturing company, we will support, improve or remedy your production challenges. Reach out to see how ZEIT Group can support you.

ZEIT Group owns an efficient, pragmatic and innovative R&D, sales and management team. Among them, technical R&D personnel account for 60%, doctoral degree, postgraduate degree and above account for 70%.

ZEIT Group has always been focusing on technological innovation in relevant professional fields, and has established very close enterprise-college-research cooperations with institutes, universities and industrial association worldwide.